Practical, flexible assistance that protects choice and independence.
Practical Support That Protects Autonomy
Our physical disability support is tailored around how each person chooses to live. We provide dependable assistance with agreed daily routines, mobility, appointments and community life while respecting the individual’s abilities, preferences and personal goals. Support remains flexible as circumstances change.
Personal Care & Daily Routines
Respectful assistance with agreed personal care and everyday routines, delivered in a way that protects dignity, privacy and individual choice.
Mobility & Transfers
Support with mobility and transfers is provided according to the individual’s assessed needs, preferred techniques and agreed care plan.
Independent Living
Practical assistance helps individuals manage their home, make everyday decisions and maintain as much control over daily life as possible.
Community Participation
Support to access local services, social opportunities and activities that are meaningful to the individual.
Appointments, Education & Work
Reliable assistance to attend appointments and participate in education, employment or volunteering where these form part of the individual’s goals.
Flexible Ongoing Support
Support can range from scheduled visits to more continuous care, adapting as routines, equipment, circumstances and goals change.
Why Choose SHW Complex Care?
We focus on what the individual wants to achieve and how they prefer to be supported. Every care package is shaped around personal routines, abilities, communication and goals.
Working with the individual, their family and relevant professionals, we provide practical, respectful support that promotes safety, confidence and greater independence.
Our Process
Initial Enquiry / Referral
Get in touch by phone or email to tell us about the support needed. This could be personal or work related.
Assessment & Care Plan
We carry out a full assessment and build a personalised support plan around individual needs and goals.
Matching & Introduction
We match the individual with the right trained, vetted carer or support worker and arrange introductions.
Ongoing Support & Review
Support begins with regular reviews to ensure care and support continues to meet changing needs.
Looking for the right support?
Whether you are a family member, commissioner or professional, start with a confidential conversation about what is needed.