About SHW Complex Care

People first. Always.

We are building a thoughtful complex care service centred on dignity, choice, consistency and genuine partnership.

Support begins with understanding.

No two people experience health, disability or daily life in the same way. That is why our starting point is listening—not fitting someone into a standard package.

We bring together the individual, the people important to them and involved professionals to shape support around strengths, needs and desired outcomes.

A support professional planning the day with a young adult

Our values

The principles behind every decision

Person-centred

The individual’s voice, preferences and goals guide the support.

Respectful

We protect dignity, privacy, identity and the right to make choices.

Collaborative

Families and professionals are valued partners in planning and review.

Our current position

Support Health & Wellbeing Complex Care is developing its service and progressing through the appropriate regulatory pathway. We will publish confirmed registration information when available. We do not currently display a CQC rating or claim registered-provider status.

Let’s understand what matters.

Talk with us about the person, their circumstances and the outcomes that good support should enable.