Our Story
SHW Complex Care was founded by a management team with over two decades of experience across health and social care. This experience has given us a clear understanding of how dependable, person-centred support can make a meaningful difference in everyday life.
Driven by a genuine passion for helping others, we are committed to providing compassionate support that respects each person’s choices, nurtures their strengths and helps them live with greater confidence and independence.
Our Mission
To provide nurturing, person-centred support that helps every individual feel safe, valued and empowered to live with greater confidence, choice and independence.
Our Vision
To create a future where exceptional complex care nurtures each person’s strengths, aspirations and quality of life, enabling them to thrive in the place they call home.
Our Values
Our core values are captured in the word N.U.R.T.U.R.E. They guide how we provide support, build relationships and make decisions, ensuring every person is treated with compassion, respect and understanding.
Nurture
Providing compassionate support that helps people feel safe, valued and able to grow in confidence.
Uplift
Encouraging people to recognise their strengths, pursue meaningful goals and enjoy a better quality of life.
Respect
Honouring each individual’s identity, dignity, privacy, preferences and rights.
Trust
Building dependable relationships through honesty, consistency and open communication.
Understanding
Listening carefully and taking time to understand each person’s needs, experiences, communication and aspirations.
Responsiveness
Adapting support as circumstances, routines and individual needs change.
Excellence
Maintaining high standards through safe practice, professional development and continuous improvement.
Our current position
Support Health & Wellbeing Complex Care is developing its service and progressing through the appropriate regulatory pathway. We will publish confirmed registration information when available. We do not currently display a CQC rating or claim registered-provider status.