Practical, responsive complex care for physical wellbeing and daily life.
Care For Complex Physical Health Needs
Our physical complex care service provides skilled, personalised support for people with health conditions, disabilities or life-changing injuries that require ongoing clinical care. Combining compassionate personal care with specialist support, we help individuals remain safe, comfortable and as independent as possible in the familiarity of their own home.
Tracheostomy Care
Skilled support with routine tracheostomy care, including monitoring, suctioning and equipment management. Care is delivered in line with the individual’s clinical plan, with close attention to safety, comfort and changing needs.
PEG & Nutrition
Personalised support with PEG feeding, hydration and nutritional routines. Our care teams follow agreed clinical guidance while protecting each person’s dignity, comfort and established daily routine.
Medication Management
Safe and dependable support with prescribed medication, including administration, accurate recording and ongoing monitoring. Every aspect of support is delivered in accordance with the individual’s care plan.
Bowel, Catheter & Stoma Care
Discreet and respectful support with bowel care, catheter management and stoma care. Our approach prioritises dignity, comfort, infection prevention and the early identification of any concerns.
Ventilator Care
Specialist support for people who use invasive or non-invasive ventilation. Our care teams assist with equipment, monitoring and established respiratory routines, helping individuals feel safe and secure at home.
24/7 Complex Care
Flexible support ranging from scheduled visits to continuous, around-the-clock care. Each package is tailored to the individual’s clinical needs, daily routine and personal goals, adapting as those needs change.
Why Choose SHW Complex Care?
Every care package is designed around the individual. We take time to understand their clinical requirements, daily routine, preferences and personal goals before matching them with appropriately trained care professionals.
Working closely with the individual, their family and the wider healthcare team, we provide safe, responsive and compassionate support that promotes comfort, dignity and greater independence at home.
Our Process
Initial Enquiry / Referral
Get in touch by phone or email to tell us about the support needed. This could be personal or work related.
Assessment & Care Plan
We carry out a full assessment and build a personalised support plan around individual needs and goals.
Matching & Introduction
We match the individual with the right trained, vetted carer or support worker and arrange introductions.
Ongoing Support & Review
Support begins with regular reviews to ensure care and support continues to meet changing needs.
Looking for the right support?
Whether you are a family member, commissioner or professional, start with a confidential conversation about what is needed.